- 25 years of professional experience working in Europe, the Middle East, Latin America, Africa, Asia, The Caucasus, and the Balkans, managing expatriate activity and projects in diverse sectors (mining, banking and finance, health care reform, agri-business development, etc).
- Organizational Development, Human Resource Management, Development Project Administration and Finance, Strategic Planning, Training, and Facilitation.
- Skilled at effectively navigating the political, cultural and social obstacles to establish offices, recruit and hire solid local staff, enter into contractual agreements with appropriate local service firms, and get connected with the commercial sector as well as put the systems into place so that the headquarters offices and departments can successfully interact with the field offices.
- Current HR Manager with a Canadian mining company operating in southern Armenia for over 1500 staff, local and expatriate.
- High energy level, Achievement oriented, Change Management Leader
- Self-reliant, resourceful, excels in challenging business environments
- Demonstrated ability to identify problems, generate and implement solutions.
- Highly organized; ability to focus on work for long periods of time always investing the time required for generating results
- Developing economies management experience: USAID project management, NGO country program management, private sector departmental management.
- Developing country experience: Armenia, Georgia, Albania, Bosnia, Jordan, Morocco, Ghana, Uganda, Peru, Guatemala, El Salvador, Costa Rica, Ecuador, Bangladesh, and Thailand.
- Designs strategic human resources systems, performance and measurement systems.
- Skilled in team building, team planning, and the development of strategic work plans.
- Bilingual (Spanish/English) business skills training, training of trainers, curriculum development/modification, and mgmt info systems design and management.
- Owned/Managed small business in Spain
- Skilled recruiter and technical proposal writer for international development projects.
- Bilingual Spanish and English. Limited knowledge: French, Italian, Bosnian
- Skilled in all Windows and Microsoft applications.
- M.A. degree in international economics, B.A. in international affairs, B.A. in Latin American studies; formally trained in Facilitation and Training of Trainers.
PROFESSIONAL EXPERIENCE
Human Resources Department Manager, Dundee Precious Metals – Deno Gold Mining Company (DGMC), Kapan, Armenia (May 2007 – present)
For this 1500 employee zinc and copper mining operation, plan and direct programs for all human resources areas. Responsible for the delivery of HR services to 40 expatriate staff; ensuring HR compliance with both Armenian laws and DPM corporate standards; introducing and integrating (western) best practices / standards in HR; providing oversight of all HR services delivery to local staff; and supporting and implementing the on-going development of the local workforce. Responsible for developing policies and programs to meet organizational needs in both strategic human resources and in field office administration. Provide guidance and technical assistance to other administrative areas.
Organizational Development Specialist (2003 – 2007)
For a variety of clients in Armenia, Georgia, Ghana, Thailand, and Uganda, developed and implemented strategic human resource management programs, facilitated and directed strategic planning, developed proposals (including marketing materials) for project, program funding, served as team builder / facilitator, improved project performance, delivered conference presentations on Strategic HR mgmt, developed and implemented staff development plans and performance measurement systems, and provided a wide range of organizational support.
Independent Consultant, Dhaka, Bangladesh (2001)
Consulted in education, human resource development, and Spanish/English translation for a variety of clients including: US Embassy, American International School, and BEXIMCO (a large textile conglomeration).
Director of Finance and Administration, Amman, Jordan, USAID Primary Health Care Initiatives (PHCI) Project, Abt Associates (1999-2000)
$40 million public health care project, assisted director in planning, defining, and managing work of team of eight expatriate specialists and 20 local staff. developed and managed all administrative, management, and financial systems; recruited, hired, trained and managed administrative, financial, and office management staff; supervised project financial reporting system; solved practical, tactical, personnel, and logistics issues related to project activities and client relations on a complex project with a substantial implementation component.
Organizational Development Specialist ( 1999 )
Consulting in facilitation, human resource development, website design and development. Clients include: Abt Associates, International City/Country Managers Association (ICMA).
Country Co-Director - Bosnia i Herzegovina, Mercy Corps International , USA (1998)
Supervisory and managerial responsibility for project personnel, activities and policies; 80+ national staff, portfolio of 12 programs valued at $25+ million. Programs included large multiyear projects in infrastructure (electrical and water systems), reconstruction, economic development, microcredit, civil society initiatives. Oversaw administrative personnel, served microcredit and civil society programs in management, teambuilding and grant writing.
Development Alternatives, Inc. (DAI), Bethesda , Maryland (1990-1997)
Training and Curriculum Development Manager, MAS International, Inc . (A DAI subsidiary) (1995-1997)
Managed training activities, curriculum modifications, business development, and management information systems. Provided training in business management skills, human resources development, and training of trainers. Identified and marketed prospective clients, developed technical proposals and staffing strategies. Recruited personnel for new and existing projects, coordinated TDY teams. Developed and implemented systems for monitoring contract activities. Designed and implemented MIS in Lotus Notes to track and monitor clients, markets, contracts, products. Designed system to monitor contract performance.
Bosnia i Hercegovina : (Jun-Aug 1997)
Acting Director of Training for large project in bank reform. Managed administrative staff, short-term expat trainers, modifications of curriculum, implementation budgets, and the delivery of 12 training activities. Represented project to USAID/ Sarajevo for training.
International Recruitment Manager (1991-1994)
Managed recruitment of long- and short-term candidates on multiyear project proposals, also the tracking and strategic recruitment of candidates in a variety of fields. Developed management information system for company-wide recruitment, trained professionals and staff recruiters. Authored manuals on development recruitment.
Senior Project Administrator (1990)
Staffed, launched, and monitored short-term technical assistance teams. Recruited candidates, prepared IQC and short-term proposals, readied team members for travel and monitored them in field.
Training and Curriculum Development Manager, MAS International, Inc . (A DAI subsidiary) (1995-1997)
Managed training activities, curriculum modifications, business development, and management information systems. Provided training in business management skills, human resources development, and training of trainers. Identified and marketed prospective clients, developed technical proposals and staffing strategies. Recruited personnel for new and existing projects, coordinated TDY teams. Developed and implemented systems for monitoring contract activities. Designed and implemented MIS in Lotus Notes to track and monitor clients, markets, contracts, products. Designed system to monitor contract performance.
STTA Assignments with DAI (1992-1997)
In Bosnia i Hercegovina, Ecuador, Morocco, Albania, and Guatemala, (for development projects in agribusiness promotion, business finance, banking sector development, small enterprise development, microenterprise credit, program evaluation, and regional agribusiness development)
Facilitated and directed strategic work planning, developed proposals for project, program funding, served as team builder / facilitator for roundtables, workplanning, expert seminar series, and developed and delivered training materials on a variety of subjects developed and implemented strategic human resource management programs, improved project performance, delivered conference presentations on Strategic HR mgmt, developed and implemented staff development plans and performance measurement systems, and provided a wide range of organizational support.
Program Design Specialist, RDS Group , US Department of Energy, DC, USA (1990)
IQC Project Manager, Checchi and Company Consulting , Washington, D.C. (1989-1990)
Wrote/prepared technical and cost proposals for international development projects. Recruited consultants, managed short-term consultant teams in the field (including procurement), edited contract deliverables (in English and Spanish). Conducted workshops for teams on contracts in Sao Tome and Principe, Guatemala, El Salvador, Chile and Argentina, Colombia, and Bolivia.
Foreign Affairs Analyst, (Congressional Research), Library of Congress , D.C. (1989)
Bilingual Court Interpreter, Ojea and Associates , Somerset County, New Jersey (1988)
Market Support Analyst, Business Markets Group, AT&T, New Jersey (1988)
Director/Instructor, Private Tutorial Service, Salamanca, Spain (1985-1987)
Independently owned and directed small business.
Supervisor/Student Trainer, Pennsylvania State University , Pennsylvania (1981-1983)
EDUCATION
M.A., International Affairs (Development Economics), Drew University, 1989.
B.A., International Affairs, Pennsylvania State University, 1985.
B.A., Latin American studies, Pennsylvania State University, 1985.
Field research:
Universidad de Salamanca, Spain, 1983,
Universidad de Lima and Universidad Católica, Lima, Peru, 1984
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